Help and Resources

Contact Us


We are happy to assist you with any inquiries. Email us or call 866-723-0512 for general member questions.

In order to serve you more quickly, please include the information listed below in your email message:

  • Member first and last name
  • Member ID
  • Plan name (Group or Plan Number if available)
  • Fax number or mailing address (if you are requesting information via fax or mail)

Need assistance? Try our Frequently Asked Questions. You can also call the EyeMed Customer Care Center at the number on your member materials or 866-723-0512 to speak to a live representative Monday through Saturday 7:30 AM to 11:00 PM ET and Sunday 11:00 AM to 8:00 PM ET.

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