Skip to main content

Contact Us

Icon of Question Mark Visit our
FAQs page.
Icon of Phone Call us at 1.866.939.3633
Monday - Saturday 7:30 AM to 11:00 PM ET
Sunday 11:00 AM to 8:00 PM ET.

Looking for an ID card?

You don't need one! An ID card is not needed in order to obtain services. When you visit a participating provider, they can access your record using your name and date of birth.  If you'd like one anyway, you may print a copy by clicking the Print ID card button after you log into

Can't see a member of your family online that is over the age of 18?

When registering, the primary person on the account will only be able to view dependents' accounts under their login for those under the age of 18.  Any dependents over the age of 18 will need to register for their own account to see their information per HIPAA Federal Law.



Need Assistance?

Visit our Help & Resources page. Contact Us
Mon-Sat 7:30AM to 11:00PM ET
Sun 11:00AM to 8:00PM ET



Session Timeout

Your session will time out within 30 seconds.

Do you wish to continue your current session?

Session Timeout

Your session has expired. Please login again to continue.