Blue Cross and Blue Shield of North Carolina does not discriminate on the basis of race, color, national origin, sex, age or disability in its health programs and activities. Learn more about our non-discrimination policy and no-cost services available to you.
Need assistance? Call the Blue 20/20 Customer Care Center at 855-400-3641 to speak to a live representative Monday through Saturday 7:30 a.m. to 11:00 p.m. EST and Sunday 11:00 a.m. to 8:00 p.m. EST.
To access a copy of your Benefit Booklet, please visit the following website https://www.bcbsnc.com/members/public/forms/index.htm. Please note, you will need to choose the appropriate booklet, based on your plan type. Please refer to your ID card to find this information. Your specific benefit and coverage information must be obtained through Eye Med.
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Blue Cross and Blue Shield of North Carolina is an independent licensee of the Blue Cross and Blue Shield Association.
On behalf of BCBSNC, EyeMed Vision Care (EyeMed) assists in the network services of our Blue 20/20 product. EyeMed is an independent company which provides vision benefits and administers this website.