The Importance of Vision Care
Vision care is an essential component of any wellness or health care program. Annual eye exams, unless your doctor recommends otherwise, are important to all ages and can detect vision or even medical conditions. An EyeMed vision program makes it easy for you to ensure good health through doctor choice, service excellence, value and simple administration. Employers get the best of both worlds - satisfied and healthy employees.
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SIMPLE ADMINISTRATIVE OPTIONS THROUGH THE ONLINE GROUP MANAGEMENT SYSTEM
Managing your program with EyeMed is simple through the Online Group Management System for Clients and Brokers/Consultants. For clients, registered users can maintain membership data in real time, view benefit levels, locate providers and order replacement ID cards. For brokers/consultants, rates and marketing materials can be quickly downloaded through the site without having to pick up the phone.
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INNOVATIVE SOLUTIONS
EyeMed focuses on providing innovative solutions to ensure service expectations are exceeded. Most recently, two new system enhancements were implemented—a new state-of-the-art Interactive Voice Response System, WiseEyessm, and a new Customer Relationship Manager database. The revolutionary WiseEyessm allows members and providers to quickly navigate through the IVR system by speech recognition, and the CRM database centralizes key customer data providing a quick and efficient way to service our customers.
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Note: When applicable, insured plans are underwritten by Fidelity Security Life Insurance Company of Kansas City, MO, except in New York. New York plans are underwritten by Standard Security Life Insurance Company of New York.